Conditions d'utilisation

Payments

We accept payments through VISA, PayPal, Discover, and American Express. When you purchase any item from our webpage, you will be asked to enter some details along with your card number. Do not worry; we use SSL technology to protect your card number and provide it to the payment provider directly. We apologize for not accepting personal checks.

Cancellation Policy

We allow cancellation of the order only within two days of placement of the order. You may contact our support agents at hello@masterjacket.com to request for cancellation of an order. However, if you place an order cancellation after two days or the order is shipped, or it has reached the destination country, in any of these cases, we will not be in a position to cancel your order. In all these cases, the customer must accept and return the order according to the Return Policy.

Accepting Order and Payment

We accept online orders from all over the world. In the USA, we allow our customers to make payments through Visa card or MasterCard debit or credit card. For other cards where USD is not the supporting currency, we will still accept your order and deduct the equivalent amount from your card in the respective currency.

Pricing

We may change the availability and prices of products without notifying you on our webpage. We own a wide range of products so incorrect price of any product may be placed mistakenly. We verify the price when the customer places an order during our processing procedures. If an error is discovered, it will be rectified as soon as possible. If the actual price is above the stated one, we inform you before dispatching and proceed if you agree or we reject the order. If the actual cost exceeds the stated one, we refund the extra amount and send the order. There is no obligation on us to deliver the product at a price that is incorrect or lower than the actual, especially after the Order Confirmation email or Shipping Confirmation email. We will not rectify the error even if you recognize it after the confirmation or shipment.

Users and Their Accounts

Every registered user is responsible for keeping their account details confidential. Users who are minors or less than 18 years old are not allowed to use our website, register themselves as a User, or make any transaction on our website.

Warehouse

We operate a global network of warehouses, strategically located across various regions to ensure efficient shipping and delivery. Our warehouses are situated in the United States, United Arab Emirates, and Pakistan. As such, your parcel will be shipped from one of these locations, depending on your order and shipping requirements.